SME Loan

Manual

Introduction

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SME Loan

How to Apply for SME Loan

Step 1

Go to “All Menu”

Step 2

Select “Apply Loan/Credit Card”

Step 3

Select “SME Loans”

Step 4

Select “SME Flexi”

Step 5

Read the details and click “Apply for Loan”

Step 6

Select the account to apply

Step 7

Perform a preliminary loan calculation

Step 8

Read application instructions and click “Apply”

Step 9

Acknowledge and accept the T&C

Step 10

Confirm your relationship with the bank

Step 11

Fill in and confirm ID card information

Step 12

Fill in business information

Step 13

Confirm director and shareholder information

Step 14

Confirm guarantor information

Step 15

Confirm mortgagor information

Step 16

Verify all provided information

Step 17

Complete the Anticipated transaction questionnaire

Step 18

Confirm application details

Step 19

Consent to information disclosure

Step 20

Read the consent form and press “Next”

Step 21

Verify identity via NDID

Step 22

Take a selfie to confirm loan application

Step 23

Upload supporting documents

Step 24

Submit application

How to Check Loan Application Status

Step 1

Go to “All Menu”

Step 2

Select “Apply Loan/Credit Card”

Step 3

Select “SME Loans”

Step 4

Select “SME Flexi”

Step 5

Choose the application to check status

Step 6

Review the loan application status

How to Schedule a virtual Site Visit

Step 1

Go to “All Menu”

Step 2

Select “Apply Loan/Credit Card”

Step 3

Select “SME Loans”

Step 4

Select “SME Flexi”

Step 5

Choose the application to check status

Step 6

lick “Schedule Site Visit”

Step 7

Click “Join” on the scheduled date and time

Step 8

Turn on your camera and speak with the officer during the visit

How to Add a Business Loan Account

Step 1

Go to “More”

Step 2

Select “Settings”

Step 3

Select “Manage Account/Card”

Step 4

Click the “+” icon

Step 5

Select an account type

Step 6

Select "Business Loan"

Step 7

Enter the account number and click “Next”

Step 8

Review the information and click “Confirm”

Step 9

Enter the OTP received via SMS

Step 10

Complete

How to Schedule a Collateral Evaluation Appointment

Step 1

Go to “All Menu”

Step 2

Select “Apply Loan/Credit Card”

Step 3

Select “SME Loans”

Step 4

Select “SME Flexi”

Step 5

Choose the application to check status

Step 6

Click “Collateral Evaluation”

Step 7

Click “Choose Your Own Date” to select a convenient date

Step 8

Enter the preferred date, verify details, and click “Save”

Step 9

Click “Confirm Information”

Step 10

Submit information to the officer

How to Schedule a Legal Documentation Appointment

Step 1

Go to "All Menu"

Step 2

Select "Apply Loan/Credit Card"

Step 3

Select "SME Loans"

Step 4

Select "SME Flexi"

Step 5

Choose the application to check status

Step 6

Click "Legal Documentation"

Step 7

Click "Choose Date" to select a convenient appointment

Step 8

Enter preferred date and time, verify details, and click "Save"

Step 9

Click "Submit Appointment"

Step 10

Submit information to the officer

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