Highly Acclaimed: Outstanding Digital CX – Loans, from Digital CX Awards 2022 organized by The Digital Banker: krungsri app was recognized for "Krungsri iFIN Loan", a 100% online personal loan product on krungsri app offering easier and more convenient loan solutions with next-day loan approval result notification. ​

Best Digital Wealth Platform, from Global Retail Banking Innovation Awards 2022 organized by The Digital Banker: krungsri app was recognized for "Debenture" on krungsri app, an effective investment type that provided to customers to invest on well-known companies with an easy, fast and secure access which enhance the best user experience. This service served as an online subscription platform via krungsri app as one stop service.

Best e-KYC, from Global Retail Banking Innovation Awards 2021 organized by The Digital Banker: krungsri app was recognized for the best e-KYC in “Krungsri iFIN Loan” service that is conducted entirely via fully digital process including e-KYC, e-Signature and e-Consent that are paperless. With many choices for customer to select for their e-KYC, services are accurate, fast, easy, and more complete than the traditional working pattern.

Winner of the Outstanding CX in Digital Sales Strategy award at the Digital CX Awards 2023 organized by The Digital Banker: krungsri app was honored for its achievement in "Automated Underwriting" from Krungsri iFIN, a digital loan feature tailored for payroll bank account customers. This enhancement provides convenient, fast and streamlined loan application process, ensuring seamless customer experience without the need for documentation.

Winner of the Outstanding Use of Digital Channels for Improved CX - Thailand at the Digital CX Awards 2025 organized by The Digital Banker: Krungsri unveils its new mobile app with a modern UI, personalized main screen shortcuts, and an all-in-one privilege menu. The enhanced interface and comprehensive advanced analytics provide instant insights into spending patterns, empowering users to optimize their finances. The result is a truly intuitive, secure, and rewarding digital banking experience.

Best Digital Lending Service, from The Asian Banker Thailand Awards 2022 organized by The Asian Banker: krungsri app was recognized for "Krungsri i-FIN", Digital Lending innovation by overhaul Krungsri - iFIN personal loan service which makes it easier even for non-Krungsri customers to apply online without collaterals required under the concept “download, upload, receive, achieve”. Customers can download krungsri app, submit a loan application, and get approval with enjoyable experience throughout the whole digital process (NDID and i-CONFIRM) conveniently, accurately, and securely.​

est Business Ecosystem/Platform Initiative, from Transaction Finance Awards 2021 organized by The Asian Banker: krungsri app was recognized as the provider of “Krungsri Co-op", an excellent financial service by connecting the platform with cooperatives in order to deliver comprehensive service experience exclusively to customers who are cooperatives nationwide via krungsri app, enabling customers to conduct all types of transactions including cash deposit, cash withdrawal, loan application, and loan repayment conveniently with less travel time and cost.​

Mobile Banking & Payment Initiative of the Year – Thailand from Asian Banking & Finance Retail Banking Awards 2023 organized by Asian Banking & Finance: krungsri app was recognized for success of the krungsri app in developing "cross-border QR payment service" enabling users to display QR codes to merchants for payment transactions abroad.

Best Next-Generation Offering, from Private Banker International Global Wealth Award 2022 organized by Private Banker International: krungsri app was recognized for "Debenture and Equity" service that allows customers to invest in well-known companies for a long-term return on their bond in an easy, fast and trackable way via the krungsri app without having to visit a branch. These digital features overcome the limitations of the traditional retail manner of debenture bond investing as it is smooth, quick, and convenient. ​

Most Effective Investment Service Offering, from Private Banker International Global Wealth Awards 2021 organized by Private Banker International: krungsri app was recognized for “Smart Advisor” with its ability to offer full-range investment service under one application as well as providing smart investment advice by AI which gains customer insights from data analytics to offer appropriate and personalized investment advice to each customer.​

Excellence in Client On-Boarding, from Retail Banker Asia Trailblazer Awards 2022 organized by Retail Banker International: krungsri app was recognized for krungsri app which comes with a fully digital opening and authentication procedures. By adopting full-scale end-to-end digitalization of the ‘Krungsri iFIN’ personal loan on krungsri app, customers can experience the simplicity, speed, convenience, power of digital account opening, and identification processes with 24/7 self-service, without physically having to provide proof to in-branch staff and management of loans on a handheld smartphone device.

Winner: Advances in the use of Biometrics in Security from Retail Banker International Asia Trailblazer Awards 2023 organized by Retail International Banker: recognized for pioneering advancements in biometric authentication, incorporating facial recognition technology alongside mobile phone number verification with telecommunications service providers, to enhance security in the digital era of mobile banking.