Airport Lounge Service

Terms and Conditions

• The privilege is valid from 1 January 2024 – 31 December 2024, and eligible for KRUNGSRI PRIVATE BANKING credit cardholders (primary cardholders only).
• The Thai Airways International Royal Silk Lounge at Suvarnabhumi Airport or Royal Silk at domestic airports can be used up to 2 times per calendar year, and worldwide airport lounges via DragonPass can be used 12 times per calendar year, for customer who maintains total deposit/investment balance over 50 million Baht. The customer will be eligible for this privilege within 60 days after the customer has completed the amount of deposit/investment as prescribed by the Bank (the total deposit/investment balance will be calculated from the Bank’s financial products or investments as follows: Deposit accounts, Mutual funds invested with participating Asset Management Companies, offered by the Bank, Debentures issued by the Bank and Affiliates, offered by the Bank and Life insurance products, offered by the Bank)
• The privilege to access the Royal Silk Lounge can be used at Suvarnabhumi airport or domestic airports can be used up to 2 times per The Royal Silk Lounge can be used at Suvarnabhumi airport concourse A and concourse E, Chiang Mai airport and Phuket airport when flying with Thai Airways or an airline designated by Thai Airways.
• To enjoy the Royal Silk Lounge privilege, the credit card holder must have the same name and last name on credit card and on boarding pass to be able to access the lounge once a trip.
• The Royal Silk Lounge is reserved for 1 credit cardholder/time only and cannot transferred to another in all cases.
• Service time for the Royal Silk Lounge is specified by Thai Airways.
• The duration of access to Thai Airways the Royal Silk Lounge is not more than 2.30 hours.
• Any airline boarding pass can be used with DragonPass to access lounge privilege.
• The privilege to access worldwide airport lounge privilege via DragonPass, the credit card holder must present DragonPass ID on UCHOOSE application at the time of lounge access along with boarding pass and must have the same name and last name on DragonPass membership and boarding pass. The Company reserves the right not to issue DragonPass member card in all circumstances, card member can use UCHOOSE application for year 2024 privilege.
• Worldwide airport lounge via DragonPass is reserved for 1 credit card holder and 1 follower/time only. The access of follower will be deducted from credit card holder’s total accesses for the calendar year.
• In the case where card member uses the Royal Silk Lounge and DragonPass services without proper qualification to receive such services, such as using Krungsri Private Banking credit card instead of going through DragonPass system or accessing the airport lounge without DragonPass card or without showing DragonPass membership ID on UCHOOSE application, the company will compensate the actual lounge fee but not exceeding to 1,000 THB/person (including VAT). However, if the service fee is over than the fee mentioned above, the credit card holder shall be responsible for such difference expenses incurred from using the lounge on their own. Regarding DragonPass services in abroad, the Company shall compensate the service fee by referring to the exchange rate of Thai baht currency on the date which is paid by Krungsri Private Banking credit card.
• The credit card holder shall be responsible for any incidental charges which may occur from lounge usage over limit period or not abide by company’s rules and regulations. The Company will charge the incidental charges by credit card holder’s Krungsri Private Banking credit card and will be shown in monthly statement.
• The privilege cannot be transferred or changed or exchanged for cash or any other privilege.
• The conditions are as specified by providers. The Company has no association with the services. For any queries, please contact each provider directly.
• The terms and conditions are as specified by the Company.
• Krungsri credit cards provided by Krungsriayudhya Card Co., Ltd.