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Krungsri Western Union
Krungsri “Call4Western Union”
Krungsri “Call4Western Union”
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Supporting documents for service application
How to transaction
Get money transfer via Western Union by phone wherever you are
Just open a Krungsri savings account and enjoy free service application
Making transactions easy and convenient
Do not waste time waiting in line
Collect points to redeem gifts
Supporting documents for service application
Krungsri savings account (individual) with passbook or online savings account without passbook or savings accounts from other banks (only savings account with passbook) including Bangkok Bank, Krungthai Bank, Kasikorn Bank, Bank for Agriculture and Agricultural Cooperatives and Government Savings Bank.
Identification Documentation
For Thai: Valid ID card or passport or other photo cards issued by Thai government agencies
For Foreigner: Valid passport or other photo cards issued by Thai government agencies
False
How to transaction
There are two simple ways to receive money with Western Union by phone, just call 0 2296 2345 every day.
1. To make the transaction via automatic system (IVR) (available during 4 a.m. – 11.30 p.m.)
Prepare the information
Krungsri account bank number applied for the service
Krungsri debit card number tied with the deposit account
10-digit MTCN code
How to transaction via automatic system (IVR)
Dial number 0 2296 2345
Press 1 to make money receiving transaction from Western Union
Press 1 to make transaction via automatic system
Make a transfer following the provided simple steps
Press 10-digit Krungsri account number
Press 6-digit Debit card code
Press 10-digit MTCN code
Press specify the amount that will be received without the decimal numbers
Select a currency (Baht currency / Foreign currency)
Select the purpose for receiving money
Listen to terms and conditions and press “Accept”
Listen to summary of information and press “Confirm”
When the transaction is complete, money will be transferred to your Krungsri account*
*Account holder name must match the payee name as specified by the sender with Western Union only
2. Make the transaction via phone (available during 8 a.m. – 7 p.m.)
How to transaction via phone
Dial number 0 2296 2345
Press 1 for making the transaction of receiving money from Western Union
Press 0 to contact customer service agent
Inform customer service agent of personal details for identity verification
Inform the details of transaction
When the transaction is complete, money will be transferred to the customer's registered account*
*Account holder name must match the payee name as specified by the sender with Western Union only
* For customer who make a Western Union transactions of 50,000 THB or more via telephone channels, Krungsri ATMs, Krungsri Online and Krungsri Mobile Application (KMA), please contact any Krungsri Bank branches to update your identity information from 1 April 2022 onwards. Sorry for inconvenience. For more information, please call 02-296-2345.
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